Dow Chemical Employees’ Credit Union
  • 20-Feb-2018 to 23-Mar-2018 (EST)
  • Midland, MI, USA
  • Hourly
  • Part Time

Member Services Representative I

Tired of working nights? Here is an exciting opportunity to work with an excellent team and take your customer service skills to the next level!

Dow Chemical Employees' Credit Union is seeking a part time Member Services Representative to join the team to serve as a member contact to assist with questions, account transactions and service member financial needs. Ensures that positive relationships are built between members and DCECU.

Some of the everyday duties of the position include but are not limited to:

  • Assists members with problem resolution for basic account issues
  • Communicates with members and performs tasks including but not limited to cash transactions, withdrawals, deposits, money orders and loan payments
  • Conducts check negotiations and determines holds according to credit union policy and established authority
  • Balances cash drawer and manages cash flow daily
  • Scans and balances checks
  • Ensures that cash dispensing machine and cash counters are operating correctly
  • Participates in the sales and service program ensuring that members' financial needs are met

The interested candidate must be able to function in a normal office environment with frequent interruptions by other employees and members, must be able to sit frequently and use repetitive hand motions for typing, must be able to stand for prolonged periods of time and bend frequently, must be able to distinguish color and establish validity of information and check transactions, must be able to communicate through speaking and hearing, and use visual acuity for reporting and presenting information to other employees and credit union members,  and must be able to lift and carry a light weight of up to 15 lbs frequently and 50 lbs. occasionally.

This position is required to work flexible hours, including Saturday hours.

If you have up to six months of experience with cash handling or customer service experience and a high school diploma or equivalent, this job is for you!

What are you waiting for?  Apply today!

Dow Chemical Employees’ Credit Union
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