Dow Chemical Employees’ Credit Union
  • 12-Mar-2018 to 26-Mar-2018 (EST)
  • Midland, MI, USA
  • Hourly
  • Full Time

Job Description

Underwrites Consumer, Indirect, and Student loan applications according to established policies and guidelines and in compliance credit union standards.  Works with members on loan applications, aligning proper product with member needs.

Essential Duties

  • Reviews and underwrites consumer loan applications in a timely and consistent manner evaluating applications for credit quality and making appropriate credit decisions
  • Approves and denies loans according to established authority limits and credit union loan policy
  • Processes loan applications via web, phone and indirect dealers
  • Communicates application decisions to members and/or loan officers specifying requirements for loan closing
  • Cross sells credit union products and services to members such as GAP, disability and life insurance, and recaptures loans from competitors
  • Counsels members on credit issues and proposes the best alternative for the member when the initial request cannot be satisfied
  • Resolves member complaints, data conflicts, and ensures proper pipeline management of loans
  • Provides guidance and expertise to loan officers
  • Works with and maintains good working relationships with outside vendors such as indirect dealers, 3rd party service providers, insurance agents and other vendors as needed
  • Obtains pay-off information from competitors
  • Works with other credit union departments such as Loan Servicing, Loss Prevention and others as needed
  • Maintains working knowledge of legislation and regulations affecting lending activity
  • Accomplishes the credit union's mission by completing relevant duties as needed when requested by management or other staff members

Education Requirement

High school diploma or equivalency required

Years of Experience

Three to five years of consumer lending experience required


Dow Chemical Employees’ Credit Union
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